Frequently Asked Questions

Yes, we are huge dog lovers. And always use environmentally safe, pet safe and child safe cleaning solutions.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and Will provide any insurance policies upon request.

We would love to issue a straight answer, but the truth is, it depends! Taking into account soiling levels, the size of your suite/ suite’s and staining issues.

However, once assessed, we will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two persons team for a quick and efficient service - double the manpower, double the dedication!

With hour top of the range equipment, they will be dry within hours. This minimises disruption allowing you to enjoy your new clean carpets. Heavy carpet piles dry at a slightly slower rate. (Still fast) but not as fast as low-profile carpets, this will be outlined upon quotation.

Absolutely. We offer hot water extraction that deep cleaning your carpets and a high but safe temperature. Removing all soils and contaminants. Steam cleaning is often used interchangeably with hot water extraction.

We are Stationed in Chichester, West Sussex and we operate across the whole of the south east. Commonly PO, BN, GU postcodes.

Apart from extremely clean carpets and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We have no hidden extra fees and are always transparent with our pricing. Extra cost is incurred with professional carpet cleaning, oven detailing and Exterior cleaning.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and Will provide any insurance policies upon request.

We only require access to the property and a power source. We fully appreciate busy people. Once in you can rest assured and we will do the rest. We will always provide proof of works and are able to deliver keys back once property has been cleaned and secured.

We clean all appliances as standard as part of the package. There is an extra cost for oven detailing, please contact us to discuss this.

We are Stationed in Chichester, West Sussex and we operate across the whole of the south east. Commonly PO, BN, GU postcodes.

We would love to issue a straight answer, the truth is it depends! The size of your property, the level of cleaning required, if there’s optional extras such as carpet cleaning etc.

We’ve been cleaning properties for a long time and will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two person team at minimum and naturally deliver seamless results compared to other smaller cleaners in the area.

Apart from an extremely clean property and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and will provide any insurance policies upon request.

We have no hidden extra fees and are always transparent with our pricing. Extra cost is incurred with bolt on services re-sanding and sealing.

We fully appreciate busy people! If there is a water source present in the form of an outdoor tap or it’s a small or remote job, we can transform your exterior without you there. If we need to run connections from other water sources, we may need you available. This will be confirmed upon quotation we will always provide proof of works after service for vacant properties

We are Stationed in Chichester, West Sussex and we operate across the whole of the south east. Commonly PO, BN, GU postcodes.

We would love to issue a straight answer, the truth is it depends! The size of your outdoor space and the level of cleaning required will determine the time required to do the job properly.

We’ve been cleaning properties for a long time and will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two person team at minimum and naturally deliver seamless results compared to other smaller cleaners in the area.

Apart from an extremely clean exterior and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and Will provide any insurance policies upon request.

We have no hidden extra fees and are always transparent with our pricing.

We fully appreciate busy individuals and understand you may have other commitments. We can carry this service out in vacant properties, and you do not have to be home. We always provide proof of works after service has been completed.

We are Stationed in Chichester, West Sussex and we operate across the whole of the south east. Commonly PO, BN, GU postcodes.

We would love to issue a straight answer, the truth is it depends! The size of your property and the level of cleaning required of the affected area will determine the time to do the job properly.

We’ve been cleaning properties for a long time and will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two persons team at minimum and naturally deliver seamless results compared to other smaller cleaners in the area.

Apart from extremely clean render and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and Will provide any insurance policies upon request.

We have no hidden extra fees and are always transparent with our pricing. We offer free gutter cleaning as part of the service and discounts in render cleaning. So, you can have an extensive exterior property cleaning service for less.

We fully appreciate busy individuals and understand you may have other commitments. We can carry this service out in vacant properties, and you do not have to be home. We always provide proof of works after service has been completed.

With so much at risk, we believe professional roof cleaning companies should never free climb on to roofs.

We only get on the roof if absolutely necessary. As an example, if the ridge is un-accessible from Mewps, Towers or Scaffolding - even then we mitigate risk as much as possible by using fall arrests, roofing ladders and crawl boards. Falls from height are a leading cause of serious injury in the workplace, we can’t think of a time it would ever be worth it

We are Stationed in Chichester, West Sussex and we operate across the whole of the south east. Commonly PO, BN, GU postcodes.

We do not use highly pressurised cold water, this can result in costly repairs to you as the owner. We follow industry standard cleaning techniques.

We would love to issue a straight answer, the truth is it depends! the size of your property and the level of cleaning required.

We’ve been cleaning properties for a long time and will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two persons team at minimum and naturally deliver seamless results compared to other smaller cleaners in the area.

Apart from an extremely clean roof, free of moss, and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We provide pre-inspection surveys to check for structural stability, slipped tiles, loose mortar beds, rotting timber and fragile areas. We only deploy safe cleaning techniques after this has been carried out.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and Will provide any insurance policies upon request.

We fully appreciate busy individuals and understand you may have other commitments. We can carry this service out in vacant properties, and you do not have to be home. We always provide proof of works after service has been completed.

We would love to issue a straight answer, the truth is it depends! the size of your property and the level of cleaning required.

We’ve been cleaning properties for a long time and will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two persons team at minimum and naturally deliver seamless results compared to other smaller cleaners in the area.

Apart from extremely clean gutters and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We are fully insured, as a minimum any service provider should have the correct insurance in place before entering your property. We are insured with Hiscox’s and Will provide any insurance policies upon request.

We fully appreciate busy individuals and understand you may have other commitments. We can carry this service out in vacant properties, and you do not have to be home. We always provide proof of works after service has been completed.

We are Stationed in Chichester, West Sussex and we operate across the whole of the south east. Commonly PO, BN, GU postcodes.

We would love to issue a straight answer, the truth is it depends! the size of your property and the level of cleaning required.

We’ve been cleaning properties for a long time and will offer a time schedule as part of our quotation. Couplet & Barnes Specialist cleaning service operates as a two persons team at minimum and naturally deliver seamless results compared to other smaller cleaners in the area.

Apart from extremely clean conservatory and great customer service, Couplet & Barnes are with you every step of the way. We provide you with an in-depth breakdown upon quotation of what to expect with our visit.

We have no hidden extra fees and are always transparent with our pricing.