We collect information from you when you contact us via contact form, email or telephone.

When contacting us, we may ask you for your name, e-mail address, mailing address, phone number, credit card information (if ordering over the phone) or other information. You may, however, visit our site anonymously.

Like many websites, we might use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

We may use the information we collect from you when you contact us in the following ways:

Respond to requests or questions

If you have opted-in to receive our e-mail news, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then safe to be only accessed as stated above.

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome, Edge or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Key to LinkedIn. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

To modify your e-mail preferences, please let us know by emailing us at contact@coupletsandbarnes.co.uk

Please note that due to email production schedules you may receive any emails already in production.

To delete all your online account information from our records, please email us at contact@coupletsandbarnes.co.uk. However, please note that some data may be required to be retained in a secure archive due to legal requirements e.g. Inland Revenue, Companies House etc.

In an attempt to provide you with increased value, we include third party links on our site, including any links to a membership sign-up and links to social media sites and feeds from social media sites. These linked sites have

separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 27th August 2024.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Please also visit our Website Terms of Use establishing the use, disclaimers, and limitations of liability governing the use of our website.

By using our site, you consent to our privacy policy.